As part of our regular safety protocols, the RPHOA team tests the hot tub water three times daily and submits a weekly water sample to Alberta Health Services (AHS).
A recent follow-up sample has detected a low-level presence of Pseudomonas bacteria. While this type of bacteria can occur in warm-water environments such as hot tubs, AHS has a specific protocol in place when it is detected in two consecutive samples. As a precautionary measure, AHS requires that the hot tub remain closed until a clear sample has been confirmed and AHS provides approval to reopen. Following the initial detection, RPHOA immediately completed extensive water treatment procedures, including super-chlorination, fully draining and cleaning the basin, refilling and rebalancing the water, and submitting a new sample to AHS. These are the proactive measures we have in place to address a positive result and help ensure the highest possible water quality for our residents.
It is important to note that the presence of this bacteria does not mean that the hot tub has been poorly maintained or that there has been a failure in our facility maintenance procedures. Warm water naturally creates an environment where certain bacteria such as Pseudomonas is introduced externally and may be particularly difficult to eliminate in a hot tub environment. The warm water, turbulence and number of bathers can make maintaining consistent disinfection more challenging, which is why regular testing and preventative treatment protocols are so important.
This is also why the RPHOA conducts regular water testing and responds immediately when a positive result is identified. Our protocols are designed to identify potential concerns early and allow us to act before they become a larger issue. As a reminder, patrons are asked to shower thoroughly with soap and water before entering the hot tub. This simple step helps reduce the introduction of bacteria and other contaminants into the water.
Although it is disappointing that the bacteria was detected again in the follow-up sample, this is exactly why these regular testing and preventative protocols are in place. AHS requires the additional closure as a precaution to ensure the bacteria is fully addressed and that the water is suitable for use before the hot tub returns to service.
The RPHOA wanted to share this additional context so residents understand why the closure is required and the steps that RPHOA has already taken. A second positive sample triggers a precautionary closure under AHS protocol; it is a preventative measure to ensure the water is appropriately treated and confirmed clear before the hot tub reopens.
We are continuing to work closely with AHS and will complete any additional treatment and testing required. The hot tub will reopen as soon as we receive confirmation that the water is clear and approval has been provided.
For additional information about Pseudomonas in hot tubs, residents can review the Alberta Health Services Pseudomonas aeruginosa Information Sheet, which provides helpful information about the bacteria, why it can occur in whirlpool environments, and the importance of appropriate water treatment and monitoring:
Alberta Health Services – Pseudomonas aeruginosa Information Sheet
Additional questions and concerns can be directed to the General Manager by calling 587-443-9651 or emailing gm@rocklandparkhoa.ca. Updates will be posted on this site and on the RPHOA social channels as soon as the hot tub is cleared to reopen.
We appreciate your patience and understanding while we take these additional steps to ensure the safety and well-being of everyone using the RPHOA amenities. Thank you for your understanding!